Description
The TEMPUR Shape SmartCool™ pillow combines ergonomic design with state-of-the-art material technology, ensuring restful sleep through optimal support for the head, neck, and shoulders. The viscoelastic TEMPUR® material reacts to your body heat and adapts individually to your sleeping position. At the same time, the SmartCool™ cover provides a pleasantly cooling sleeping environment – exactly where you feel it.
The contoured shape is designed to support the natural alignment of your spine and reduce pressure points – a combination appreciated by physiotherapists. It's not just back sleepers who benefit: side and stomach sleepers are also comfortably supported by the specifically shaped contours.
Equipment & Maintenance
Recommendation
Dimensions & Height Adjustment
guarantee
3-year guarantee. We stand for quality. That's why our 3-year guarantee applies to all products.
30-night trial sleep
30-night trial sleep: Good sleep takes time. Give your body the opportunity to get used to your new pillow or sleep product – you have 30 nights for this. This allows your body to adapt optimally and you can enjoy true comfort, night after night.
Safety instructions
Safety notice
Do not leave infants, toddlers, people with disabilities, or elderly people who cannot turn themselves over unattended on the pillow or other sleeping items.
Immobile people need to be repositioned regularly.
Fire hazard: Keep all products away from open flames. Do not smoke in bed or while using the products.
Free delivery and returns
Free delivery and returns
We offer free delivery within Germany; shipping usually takes 2 to 5 working days.
International orders are subject to shipping costs, and delivery times may vary depending on the destination country.
Returns are free, uncomplicated and stress-free via our returns portal on the homepage.
Textile labeling
Details on product safety
This is how the TEMPUR® Shape SmartCool Sleeping Pillow works.
Ergonomic pillows
Here's how to optimize your sleep with the right pillow
Optimize your sleep by choosing a pillow that supports your body in a neutral position. The TEMPUR Shape pillow is suitable for back and side sleepers. When choosing the right size, consider your torso height, the firmness of your mattress, and your body type. A flatter pillow is recommended for softer mattresses, and a higher one for firmer ones. To help you find the optimal pillow size for a straight and relaxed sleeping posture, measure your shoulder width from the outer edge of one shoulder bone to the other.
CARE INSTRUCTIONS
TEMPUR® SmartCool™
Pillowcases – washable up to 40°C
Your pillow is crucial for your health and well-being, so it's important to keep it clean and fresh. Our washable pillowcases can be machine washed at up to 40°C.
Tempur® SmartCool™ cover
A cooling cover for added freshness
Our ultra-soft, cool-to-the-touch cover with TEMPUR SmartCool™ technology helps absorb excess body heat, keeping you feeling cool and fresh. The washable pillowcase is removable and machine washable for easy care. Experience a fresher, more hygienic, and cooler night's sleep with the new TEMPUR SmartCool™ cover.
FAQ
Who are Lunara Luxe products suitable for?
Our products are for everyone who values restful sleep and high-quality materials. Ideal for people who want to improve their sleep comfort or reduce tension in the neck and shoulder area.
Which sleeping positions are supported?
Our pillows and sleep masks are ergonomically designed. They are suitable for back, side, and combination sleepers and support a healthy head and spinal alignment.
How do I know if the product is right for me?
If you feel more rested and less tense after sleeping, then this product is right for you. Pillows offer height adjustment, and masks adapt flexibly to the contours of your head and face.
What materials are the products made of?
We exclusively use skin-friendly and durable materials such as memory foam, Talalay latex, microfiber, satin, and Tencel®. All fabrics are tested and free of harmful substances.
How do I properly care for my Lunara Luxe product?
Most products have removable covers that are washable at 40–60 °C. Avoid fabric softener to maintain the material quality.
Are the products suitable for allergy sufferers?
Yes, all products are hypoallergenic and breathable to minimize skin irritation or allergic reactions.
Is there a guarantee?
Yes, we offer a 2-year warranty on all products from the date of purchase against defects in materials and workmanship, in addition to the statutory warranty.
How long do the products last?
With proper care, the products are durable. We recommend replacing pillows after 5–7 years to ensure optimal comfort.
How can I check the quality?
All products are carefully inspected. Should you discover a defect, you can make a warranty claim.
How quickly will my order be delivered?
We ship within 1–3 business days. Within Germany, delivery usually takes 2–5 business days. International delivery times may vary slightly.
Can I return products?
Yes! At Lunora Luxe, we offer a 30-night trial on all our products. This gives your body time to adjust to the new pillow or sleep mask. If you find within these 30 nights that the product isn't right for you, you can return it – in its original packaging and in perfect condition. (Our returns portal is located on the homepage.)
How can I contact customer service?
If you have any questions, you can reach our support team at info.lunoraluxe@gmail.com. We usually reply within 24 hours.
Where are the products manufactured?
At Lunara Luxe, we place the highest value on quality, sustainability and responsible production.
All our premium sleep products come exclusively from renowned manufacturers who stand for the highest material standards, ergonomic precision and tested quality.
Our TEMPUR® products are developed in Denmark and manufactured in state-of-the-art European production facilities. TEMPUR is known worldwide for its pressure-relieving, viscoelastic material, originally co-developed with NASA and meeting the highest quality standards.
Technogel® products are manufactured in Italy. They are distinguished by their innovative gel material, which provides unique 3D printing relief and optimal temperature regulation. All Technogel® products are biocompatible, free of harmful substances, and tested according to the strictest European standards.
Sanapur® pillows are manufactured in Germany and are the result of intensive research in collaboration with physiotherapists and sleep experts. The focus is on ergonomic support, tension relief, and lasting comfort.
Our own Lunora Luxe Original comfort pillow is developed in close partnership with Jekatex and produced and stored in Germany .
We use only the highest quality materials , which are known for their durability, breathability and skin compatibility.
The pillow was developed in close collaboration with our customers and their individual sleep needs – with the aim of perfectly combining ergonomic comfort, craftsmanship and a healthy sleeping environment.
All our partners and products meet the relevant European quality and safety standards (including OEKO-TEX® Standard 100) and stand for uncompromising premium quality “Made in Europe”.
Who are Lunara Luxe products suitable for?
Our products are for everyone who values restful sleep and high-quality materials. Ideal for people who want to improve their sleep comfort or reduce tension in the neck and shoulder area.
Which sleeping positions are supported?
Our pillows and sleep masks are ergonomically designed. They are suitable for back, side, and combination sleepers and support a healthy head and spinal alignment.
How do I know if the product is right for me?
If you feel more rested and less tense after sleeping, then this product is right for you. Pillows offer height adjustment, and masks adapt flexibly to the contours of your head and face.
What materials are the products made of?
We exclusively use skin-friendly and durable materials such as memory foam, Talalay latex, microfiber, satin, and Tencel®. All fabrics are tested and free of harmful substances.
How do I properly care for my Lunara Luxe product?
Most products have removable covers that are washable at 40–60 °C. Avoid fabric softener to maintain the material quality.
Are the products suitable for allergy sufferers?
Yes, all products are hypoallergenic and breathable to minimize skin irritation or allergic reactions.
Is there a guarantee?
Yes, we offer a 2-year warranty on all products from the date of purchase against defects in materials and workmanship, in addition to the statutory warranty.
How long do the products last?
With proper care, the products are durable. We recommend replacing pillows after 5–7 years to ensure optimal comfort.
How can I check the quality?
All products are carefully inspected. Should you discover a defect, you can make a warranty claim.
How quickly will my order be delivered?
We ship within 1–3 business days. Within Germany, delivery usually takes 2–5 business days. International delivery times may vary slightly.
Can I return products?
Yes! At Lunora Luxe, we offer a 30-night trial on all our products. This gives your body time to adjust to the new pillow or sleep mask. If you find within these 30 nights that the product isn't right for you, you can return it – in its original packaging and in perfect condition. (Our returns portal is located on the homepage.)
How can I contact customer service?
If you have any questions, you can reach our support team at info.lunoraluxe@gmail.com. We usually reply within 24 hours.
Where are the products manufactured?
At Lunara Luxe, we place the highest value on quality, sustainability and responsible production.
All our premium sleep products come exclusively from renowned manufacturers who stand for the highest material standards, ergonomic precision and tested quality.
Our TEMPUR® products are developed in Denmark and manufactured in state-of-the-art European production facilities. TEMPUR is known worldwide for its pressure-relieving, viscoelastic material, originally co-developed with NASA and meeting the highest quality standards.
Technogel® products are manufactured in Italy. They are distinguished by their innovative gel material, which provides unique 3D printing relief and optimal temperature regulation. All Technogel® products are biocompatible, free of harmful substances, and tested according to the strictest European standards.
Sanapur® pillows are manufactured in Germany and are the result of intensive research in collaboration with physiotherapists and sleep experts. The focus is on ergonomic support, tension relief, and lasting comfort.
Our own Lunora Luxe Original comfort pillow is developed in close partnership with Jekatex and produced and stored in Germany .
We use only the highest quality materials , which are known for their durability, breathability and skin compatibility.
The pillow was developed in close collaboration with our customers and their individual sleep needs – with the aim of perfectly combining ergonomic comfort, craftsmanship and a healthy sleeping environment.
All our partners and products meet the relevant European quality and safety standards (including OEKO-TEX® Standard 100) and stand for uncompromising premium quality “Made in Europe”.