Perfect sleep, every night
Festive offers – save up to 40% now!
Only selected premium products, recommended by sleep experts
Premium Schlafprodukte bis zu 40 % reduziert
Starte erholt ins neue Jahr
Nur für kurze Zeit - Solange der Vorrat reicht
Learn more about us
Behind Lunara Luxe lies genuine expertise. Get to know our team and discover how we use our passion and expertise to ensure you get a restful and healthy sleep.
Technogel – Next Generation Sleep Technology
Discover the patented high-tech technology that combines active thermoregulation, ergonomic support and modern sleeping comfort.
Do I need to create a customer account to place an order?
No, you can also order as a guest. However, with an account you have benefits such as our newsletter.
What payment methods are available?
We offer PayPal, credit card, Klarna (invoice & installment purchase) and instant bank transfer.
Can I change or cancel my order afterwards?
As long as your order has not yet been shipped, you can request changes or cancellations from customer service.
Do you offer a trial sleep period?
Yes, we offer a 30-night trial sleep period.
Your body typically needs some time to adjust to, for example, a new ergonomic pillow – be sure to give it this time so that it can experience its full benefits. If the product still doesn't suit you perfectly after 30 nights, you can easily return it via our returns portal on the homepage and order a different model.
How long does shipping take?
Our products are packaged with the utmost care and shipped to you as quickly as possible.
Within Germany, the delivery time is usually 2 to 5 working days , depending on whether the desired item is currently in stock.
For deliveries outside of Germany, the delivery time is 2 to 7 working days .
How much are the shipping costs?
Shipping is free for orders over €100; for orders below this amount, a flat rate of €4.90 applies.
Can I return my order?
Yes, you have a 30-day return policy after receiving the goods.
We recommend giving your body this time – it often takes a few nights to adjust to a new ergonomic pillow. If it's still not a perfect fit after that, you can easily return the product via our returns portal on the homepage and order a different model if needed.
How does the refund process work?
After reviewing your return, we will refund the purchase price within 5-7 working days.
Do I have to pay the return shipping costs?
Returns are completely free for all customers.
How do I reach customer service?
How do I reach customer service?
Our customer service team is happy to assist you personally. You can reach us by email at info.lunoraluxe@gmail.com
We usually respond to your request within 24 hours and take the utmost care to address your concerns, for a service experience as pleasant as your sleep with our products.
Do I need to create a customer account to place an order?
No, you can also order as a guest. However, with an account you have benefits such as our newsletter.
What payment methods are available?
We offer PayPal, credit card, Klarna (invoice & installment purchase) and instant bank transfer.
Can I change or cancel my order afterwards?
As long as your order has not yet been shipped, you can request changes or cancellations from customer service.
Do you offer a trial sleep period?
Yes, we offer a 30-night trial sleep period.
Your body typically needs some time to adjust to, for example, a new ergonomic pillow – be sure to give it this time so that it can experience its full benefits. If the product still doesn't suit you perfectly after 30 nights, you can easily return it via our returns portal on the homepage and order a different model.
How long does shipping take?
Our products are packaged with the utmost care and shipped to you as quickly as possible.
Within Germany, the delivery time is usually 2 to 5 working days , depending on whether the desired item is currently in stock.
For deliveries outside of Germany, the delivery time is 2 to 7 working days .
How much are the shipping costs?
Shipping is free for orders over €100; for orders below this amount, a flat rate of €4.90 applies.
Can I return my order?
Yes, you have a 30-day return policy after receiving the goods.
We recommend giving your body this time – it often takes a few nights to adjust to a new ergonomic pillow. If it's still not a perfect fit after that, you can easily return the product via our returns portal on the homepage and order a different model if needed.
How does the refund process work?
After reviewing your return, we will refund the purchase price within 5-7 working days.
Do I have to pay the return shipping costs?
Returns are completely free for all customers.
How do I reach customer service?
How do I reach customer service?
Our customer service team is happy to assist you personally. You can reach us by email at info.lunoraluxe@gmail.com
We usually respond to your request within 24 hours and take the utmost care to address your concerns, for a service experience as pleasant as your sleep with our products.
Easy returns: Use our returns portal for stress-free returns of your order.